DEFINITIONS & INTEPRETATION
Data – Collectively all information that you submit to us via the Website.
Cookies – A small text file placed on your computer by this Website when you visit certain parts of the website and/or when you use certain features of the Website. Further information about Cookes is provided within the section below (Cookies).
GDPR – The General Data Protection Regulation (EU) 2016/679
Sequoia Environmental Ltd., we, or us – Sequoia Environmental Ltd. company registration number 10869372, registered office 4 Quern House, Mill Court, Shelford, Cambridgeshire, CB22 5LD.
User or you – Any third party that accesses the Website and is not either (i) employed by Sequoia Environmental Ltd. or (ii) engaged as a consultant or otherwise providing services to Sequoia Environmental Ltd.
Website – The website that you are currently using, www.sequoiaenvironmental.co.uk and any sub-domains of this site.
Data collected directly from you:
Most of the data we collect comes directly from you for example:
When you contact us (by email, phone, mail or in person)
When you purchase our products and services
When you use the contact form on the Website
On these occasions we collect the following personal data:
Contact details such as email address and telephone number
Automatic collection when you visit our website
We automatically collect information about you as follows:
We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
We collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies and how we use them see the section below (Cookies).
We automatically collect the following data:
Web browser type and version
Referral URLs, your activity on this website and the site you exit to
Information obtained from other sources
We may obtain publicly available information about you from third parties or online publications. This information is used in the following ways:
To ensure that the information we hold about you is accurate
To ensure that we have all the information we need to provide or offer you with a product or service
To help us to provide the best service possible, in the most efficient manner
USE OF DATA
Any of the above data may be required by us from time to time in order to provide you with the best possible service. Specifically, Data may be used by us for the following reasons:
Supplying our services to you and responding to requests for contact from you
Transmission of marketing materials that may be of interest to you
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section Your Rights below). We may contact you by email, phone or post.
KEEPING DATA SECURE
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place technical and organisational measures to safeguard the data we collect. This includes data storage on secure servers. If you suspect any misuse or, loss or unauthorised access to your Data please let us know immediately by emailing us at firstname.lastname@example.org
Right to access – the right to request (i) copies of the information we hold about you at any time or (ii) that we modify, update or delete such information. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will tell you the reasons why.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your data – the right to ‘block’ us from using your Data or limit the way in which we use it
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To exercise any of your rights set out above please email us at
LINKS TO OTHER WEBSITES
We use Google Analytics cookies to monitor website visitor activity, to identify new and returning users to our website and to help us understand which pages are being viewed. This helps us to improve the way our website works, for example, by ensuring that users can find what they are looking for easily. Individual information is not identifiable from this data and it is only used for statistical analysis related to web traffic.
You can choose to enable or disable Cookies in your internet browser. By default most browsers accept Cookies, but this can be changes. For further details consult the help menu in your browser.
You can choose to delete cookies at any time, however you may lose any information that enables you to access the Website more quickly and effectively.
For more information generally on cookies, including how to disable them, please refer to www.aboutcookies.org.